Prizes and Awards won by Taoticket

2023 All-Stars of the Sea

Our Awards 2023 MSC Cruises
The 2023 edition of the All Star of the Seas, the event conceived by MSC Cruises that rewards the best travel agencies in Italy, has earned Taoticket the award as Best World Cruise, one of the most coveted awards in the industry.

To withdraw the prize Best World Cruise on the stage of MSC Seaview for Taoticket has climbed on the stage the general manager Matteo Lorusso.

«The 2023 edition of our usual All Stars of the Sea takes on a special significance because it celebrates a record year not only for Msc Cruises, but for the whole industry, which confirms itself among the travel solutions preferred by Italians – said the managing director of Msc Cruises Leonardo Massa – In this context the agencies are the added value, because they know how to interpret the real needs of families and of all those who choose to spend their holidays on board our ships».

2023 Best Early Booking Agency

Our Awards 2023 Costa Cruises
Taoticket wins the "Early Booking" award, as the best Italian agency in terms of advance bookings. A long-standing tradition for the company, able to conquer the customer long before departure for the cruise. «It is an honor for us to receive this recognition – comments Nicola Lorusso, CEO of Taoticket – We work a lot on early booking, because it is essential for the world of cruises. Booking well in advance allows companies to be able to plan for the future and cruise passengers to experience the perfect holiday, having plenty of time to choose the cabin that best suits their needs, excursions, packages and all the benefits of a cruise. Among other things, advance bookings usually benefit from special rates».

2021 Best Online Agency

Our Awards 2021 MSC Cruises
This year the event took place aboard MSC Splendida, from 28 to 30 September, from Brindisi to Civitavecchia, in the passage from east to west of the Mediterranean, which was the great protagonist of the restart of the ships as early as August 2020. Over 600 travel agents from all over Italy participated in the first major post-pandemic on-board event, which involved hundreds of partners.
The highlight of the “All Stars of the Sea” cruise was the Awards night, where travel agents were awarded the prestigious All Stars of the Sea 2021 award.
And also this year on stage there is Ticketcrociere, which received the award as Best Online Agent.

2019 Best Performer World Cruise

Our Awards 2019 MSC Cruises
Taoticket, the company of Nicola Lorusso, reaches another milestone with a new recognition received in 2019. It is a Genoa company specialized in Cruise Tour with almost 20 thousand clients from all over the world. The Italian brand of Taoticket is Ticketcrociere.
It is the second consecutive year that Taoticket received the Best Performer World Cruise from MSC Cruises in the occasion of All Stars of the Sea. The award ceremony was held on board the new flagship MSC Grandiosa in Genoa on November 22nd. Both Leonardo Massa, the MSC Italy Manager, and Luca Valentini, the MSC Commercial Director, attend the meeting and awarded to Taoticket Administration & Sales Manager Marina Delfino.
With the powerful ability in sales network, Taoticket provides a great value in the cruise industry, not to mention this in the World Cruise and MSC Yacht Club Cruise.

2019 QSC Qualification China

Our Awards 2019
Taoticket is eligible to obtain the QSC qualification on Jul 24th, 2019!

QSC is the China Outbound Tourism Quality Service Certification program. It has been implemented formally since 2013 to help Chinese tourists to identify and sort out the overseas suppliers with top quality service under the control of the professional authorities, so that the Chinese tourists can obtain a trusted, comfortable and quality travel experiences.

As an excellent online cruise travel agency, Taoticket will guarantee the service quality and keep improving the service standard, in order to make the guests enjoy the relaxed journey!
Browse the official website of China Outbound Tourism Quality Service Certification ( and search “踏鸥” or “Taoticket” to find our company in the certified suppliers list.

2019 Best Web Agency

Our Awards 2019 Costa Cruises
Taoticket, the leading online cruise travel agency in Italy got Best Web Agency for the sales of Costa Cruises World Tour 2019/2021 during the 26th session The Champions of the Sea. This annual event organized by Costa Cruises is dedicated to their travel agencies and partners. There were around 1800 guests from all over 32 countries around the world invited for the event on board Costa Favolosa from 15 to 19, May. The commercial team of Costa Cruises joined this short trip from Savona to Barcelona with a stopover in Marseille. There were multiply arrangements for the trip, such as training, competition, analysis of the cruise market, shows and all kinds of entertainments. The award ceremony took place in the theater of the ship on Thursday 16th. As representative of Taoticket, the System & Social Administrator Matteo Lorusso received the award.
The 2019 Champions of the Sea is created for the travel agents and involve them in a series of tailor-made initiatives based on their preferences together with the active participation by Costa management. In addition to the award for the world cruise 2019/2021, the criterion for awarding the web agencies also depends on the turnover and the sales volume of passengers.
Many innovations were presented on board, including the Costa Next Joy, a new loyalty program to accumulate points for each cruise sold to get a prize from 100 different products on the catalog. In the month preceding the departure of the cruise, the travel agents had been invited to express their preferences and opinions on some themes. The responses received were the starting point for building a series of activities that were then proposed to the agents on board and on the ground, the contents of the “Costa meets Partners” plenary session and the main events related to fun and sharing.

2019 Top Partner Online

Our Awards 2019 Royal Caribbean
A new and significant award for Taoticket from Royal Caribbean. The online cruise agency was rewarded by the shipping company for their great support and for the results of the 2018 and early 2019 sales. The award was presented in March to the Genoese company at their headquarters directly by Barbara Ughetto C., key account manager ota in Italy for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruise.
The award presentation was attended by Nicola Lorusso, company director, Andrea Barbaro, quality & production head, Matteo Lorusso, system administrator and Marina Delfino.
Every year, the Royal Caribbean identifies and rewards those travel agencies and partners that achieve the best results in terms of performance. Taoticket had already received some important awards from the company, which at the end of each year, draws their conclusions and monitors the various agencies also in view of the year that is about to commence.
"Our Travel Agent Award rewards a small circle of online and local agencies - explains Barbara Ughetto C. - They are the ones who support us, are committed to promoting, share our sales philosophy and believe in our products ". Great satisfaction was also expressed by Nicola Lorusso;” It's not the first time that Royal Caribbean has chosen to reward us – he said – and we are very proud that our work is being recognized and highlighted by this noteworthy award.”.

2019 All-Stars of the Sea

Our Awards 2019 MSC Cruises
The year 2018 for Taoticket ended with a new award. The company owned by Nicola Lorusso - based in Genoa and which for the given year, recorded more than 15.000 cruisers, managed through booking on the Ticketcrociere portal, the Italian brand of the company - reached another goal, as a testimony of the work done. More than once Italy's best web agency, Taoticket received in November, the "MSC Cruises "All-Stars of the Sea" award, for the new "Best Performer World Cruise" category, during an evening hosted by MSC Country Manager Italy, Leonardo Massa and the Commercial Manager, Luca Valentini.
The award ceremony took place aboard Msc Fantasia, during a two-day mini-cruise departing from Civitavecchia, with a stop at La Spezia, before reaching the port of Genoa.
The portal has become an important reference point for the cruise sector in Italy. The category in which Taoticket was awarded, refers to a product that had been proposed by MSC Cruises for the first time and which Taoticket managed "to make the most of " - explained the MSC online-travel sales manager, Nello Prudente. Both, in terms of performance and communication level, they managed to project themselves immediately on the "World Cruise", the latest thing. It is not just a matter of numbers but also of approach. That is a product more difficult to sell but they truly achieved an oustanding result.
It has been the 14th edition of "All-Stars of the Sea", the first one specifically dedicated to the Italian market. The MSC Company selected and awarded their "Stars" by choosing among agencies, suppliers and main partners.

2018 Best Online Agency

Our Awards 2018 Costa Cruises
The 25th edition of the event “I Protagonisti del Mare” have taken place on board of Costa Favolosa from 3rd to 6th May 2018. The event was hosted by Natasha Stefanenko and Taoticket was awarded as Best Web Agency.
Mr Matteo Lorusso, System Administrator of the agency accepted the price. The pleasant cruise, which had calls in the ports of Savona, Marseille and Barcelona, was also a special occasion for Costa Cruises to celebrate the 70 years of activity with an original Fluo Party.
On board all the guests, representing the best travel agencies, had the opportunity to taste the fine menus created by the famous chef Bruno Barbieri and enjoy the amazing shows of circus performers.

2018 Top Partner Online

Our Awards 2018 Royal Caribbean
One more time Royal Caribbean awarded Taoticket as Top Partner 2017. The prize has been consigned directly from the Key Account Manager, Barbara Ughetto.
Taoticket got in the first 10 Best Web Agencies for the sales from the year2017 to January 2018 among a wide number of agencies running.
The consignment of this deserved prize was the occasion for the Royal Caribbean group to confirm the presence of at least one ship of the Oasis class on the Mediterranean Sea for the next 5 years. This year Symphony of the Seas will dominate the season and will be launched next April. In 2019, Oasis of the Seas will set sail from Civitavecchia.
Summer 2019 will see the arrival of Celebrity Edge on the Mediterranean Sea, the first Edge class that will amaze her guests with the high technology and the avant-garde design that characterize the ship.

2018 Top Partner Carnival Cruise Line

Our Awards 2018 Carnival Cruise Line
Taoticket was awarded as Top Partner Carnival Cruise Line during the first edition of the "Appreciation Event" organized by Gioco Viaggi on 18th January 2018 in association with the group Carnival Cruise Line and Princess. The ceremony took place in Milan in the exclusive 5-star Park Hyatt Hotel. Nicola and Matteo Lorusso received the award in one of the hotel's luxurious conference rooms. The president of Gioco Viaggi was present, as well as Iain Baillie, Carnival Cruise Line Vice President of International Sales, Tony Roberts, vice president of Princess Cruises UK & Europe and Paul Nuyens, Business Development Manager at Carnival Cruise Line for Benelux, Germany, Italy, Israel, Russia and Japan. After the ceremony, an excellent reception was held by the Michelin 2-star Chef Andrea Aprea in his refined restaurant Vun.

2017 Best Online Agency

Our Awards 2017 Costa Cruises
The 24th edition of the event “I Protagonisti del Mare 2017” just ended. During the ceremony, our agency has been awarded as Best Web Agency. The event took place on board of Costa Pacifica from 2nd to 5th April 2017, with departure from Savona for a mini-cruise on the Mediterranean Sea which lasted 3 nights. On board all the most important referents of the company awarded the Best Travel Agents for 2016 among more than 1.600 participants. They also proposed the catalogue for the season 2018/2019. The next season will offer new itineraries and new Menus that have been presented by the famous chef Bruno Barbieri. The event had a big repercussion also on the social media, where it has been followed with the hashtag #protagonistidelmare.

2016 Best Msc Yacht Club Producer

Our Awards 2016 MSC Cruises
Best Msc Yacht Club Producer, this is the ultimate prize won by our Agency during the ceremony All Stars Of The Seas organized by MSC Cruises and reserved to the best agencies. The event took place on board of the elegant MSC Fantasia that touched some of the most important ports in the Mediterranean as Genoa, Marseille and Barcelona. This award proves our commitment in the exclusive MSC Yacht Club area, the luxury reserved area on board of MSC Divina, MSC Fantasia, MSC Meraviglia, MSC Preziosa, MSC Seaside, MSC Seaview and MSC Splendida. This evening was the occasion to announce the big news of the company in 2019: the first World Tour Cruise of MSC! The ship that will realize this important cruise will be the MSC Magnifica, which will touch 32 countries in 119 days in 5 continents. Were also announced new ships of World Class expected from 2022 to 2026, coming after the awaited MSC Meraviglia - June 2017, MSC Seaside - December 2017, MSC Seaview - 2018 and MSC Bellissima -2019.

2016 Award ceremony on board of Harmony of the Seas

Our Awards 2016 Royal Caribbean
Royal Caribbean awarded our Company as Best Web Agency during the launch of Harmony of the Seas, the biggest ship ever built. Harmony of the Seas was launched on 7th June 2016 in Barcelona in front of the astounded eyes of everyone. Among surf simulations, slides as tall as the ship itself and waterworks, our Travel Agency received the prize as Best Online Agency. The ship is spectacular and it is different from all the cruise ships seen so far - you can have a walk in Central Park and feeling like you’re in New York, or just enjoy the view of the Promenade directly from your balcony. Not just the usual ocean view! Harmony of the Seas is the most technologic ship in the world: the cocktails are served by mechanical arms that mix up the ingredients and you can even enjoy ice-skating ballet on the sea! Harmony of the Seas is an endless adventure park, but don’t be afraid! The areas where you can just relax in spas, pools, gyms and practice any kind of sports. Yours will be the most completed holiday ever.

2016 Best Web Agency

Our Awards 2016 Costa Cruises
Our Travel Agency was awarded by Costa Cruises as Best Web Agency 2015 during the event "I Protagonisti del Mare 2016” on board of Costa Favolosa. The ship set sail from Savona on 9th May 2016 for a mini cruise that touched the ports of Barcelona and Marseille. On board, 1.500 agents from all over Europe and abroad gathered: many of them were coming from South America and all of them have been welcomed by Costa Cruises General Director Neil Palomba together with the Executive Vice president Sales & Marketing Norbert Stiekema and Massimo Brancaleoni, Senior Vice President World Wide Sales. For the first time the event was followed streaming on the main social networks such as Instagram and Twitter with the hashtag #ProtagonistidelMare. During the event, Costa Cruises presented the innovations for the season 2017/2018 have been show, as well as the original and fun entertainment activities on board.

2015 Best Online Agency

Our Awards 2015 MSC Cruises
From 8th to 11th November 2015 the annual event promoted by MSC Cruises “All Stars of the Seas” took place on board of the beautiful MSC Fantasia. In this occasion, our Company was awarded as Best Online Agency. The ceremony was celebrated during the mini-cruise on the Mediterranean with departure from Genoa and calls at Barcellona and Marseille.

2015 Best Online Agency

Our Awards 2015 Costa Cruises
Our Travel Agency has won for the third year in a row the Award as Best Online Agency for Costa Cruises in 2014, demonstrating an impeccable reliability to all the customers. The award ceremony took place on board of Costa Diadema, flagship of the company, during the event “I Protagonisti del Mare”. The event has taken place every year for 22 editions and awards the best online agency. During the event, Costa Cruises has presented the new program for Costa neoCollection 2016/2017.

2014 Best Online Agency

Our Awards 2014 MSC Cruises
Our Travel Agency was awarded as Best Online Agency during the award ceremony “All Stars of the Seas” promoted by MSC Cruises. The event took place during a 3 days mini cruise between Genoa and Marseille on board of MSC Splendida. In the amazing context of Strand Theatre, MSC Cruises’ Country Manager Leonardo Massa awarded the agencies that obtained the highest results with awards of different categories.

2014 Best Online Agency

Our Awards 2014 Costa Cruises
Costa Cruises awarded our Company as Best Online Agency 2013 for the excellent results obtained through the previous year. The prize was conferred to Andrea Barbaro, Sales Director of the company. During the event Costa Cruises presented the news of the season 2015/2016 with innovative service aimed at offering always the best to their guests.

2013 Best Costa Cruises Partner

Our Awards 2013 Costa Cruises
The 20th Edition of “I protagonisti del mare” was celebrated on board of Costa Mediterranea. The event is the annual appointment dedicated to the Travel Agencies that obtained the highest sales results. About 1.500 agents from all over the world participated in the event and our Company was awarded as Best Costa Cruises Partner for the results obtained during the year 2012.

2012 Best Online Agency

Our Awards 2012 MSC Cruises
From 8th to 11th November 2015 the annual event promoted by MSC Cruises “All Stars of the Seas” took place on board of the beautiful MSC Fantasia. In this occasion, our Company was awarded as Best Online Agency. The ceremony was celebrated during the mini-cruise on the Mediterranean with departure from Genoa and calls at Barcellona and Marseille.

2011 Nomination

Our Awards 2011 Costa Cruises
Our company received a nominee during Costa Cruises’ event “I Protagonisti del Mare 2011” for the second time.

2011 Best Online Agency

Our Awards 2011 MSC Cruises
During the event “Uniti e Vincenti” MSC Cruises awarded the best travel agencies that obtained the highest commercial results during the previous season. 1.600 travel agents has been accompanied by Leonardo Massa, Italy Country Manager of MSC Cruises, that awarded our Company as Best Web Agency.

2010 Nomination

Our Awards 2010 Costa Cruises
Our company received a nominee during Costa Cruises’ event “I Protagonisti del Mare 2010” for the second time.

2009 Best Online Agency

Our Awards 2009 Costa Cruises
During the 2009 edition of “I Protagonisti del Mare”, the event dedicated to Costa Cruises’ Top Partners on board of Costa Deliziosa, the Cruise Company awarded our Travel Agency as Best Web Agency.